PANSERVE

Panserve Limited is a Service Company who provides services to online betting and gaming websites. Founded in 2000, its operations are regulated by the UK Gambling Commission. Panserve Limited also offers support services for online betting and gaming websites, marathonbet.com and marathonbet.co.uk.

Over the past 15 years, Panserve Limited has grown into a successful and diverse operation. Panserve Limited provides services to http://www.marathonbet.co.uk/en/ and http://www.marathonbet.com/en/ websites. Through the marathonbet.co.uk and marathonbet.com websites, Panserve Limited serves over 750,000 customers in nine languages and 94 countries.

  • Industry:

    Betting and Gaming

Why join us?

Panserve Limited offers fantastic career development opportunities. If you are talented, we will quickly spot your potential and give you opportunities to shape your career. We invest in our people and facilitate internal moves and promotions, so you might join as a Customer Services Agent in January and move to our Finance team in August. Career development at Panserve is not an empty phrase. Most of our managers joined the Company in junior roles and progressed through the ranks. Your progress will depend on your dedication, abilities and on what aims you set or yourself. If you aim for the sky, we will give you every opportunity to stretch yourself and develop your skills and knowledge. We want you to succeed, so if you are ambitious and embrace new challenges, we will give you all the support you need to realise your potential.

We believe that great service starts with happy and focused employees. We are ambitious and we’re always looking for new business opportunities. We work hard to create an environment where each individual can make a meaningful contribution to the success of the Company. What you do really matters and all ideas and suggestions are encouraged and respected. Our people work as a team. If you need help, you know that all you need to do is ask. Teamwork and mutual support are a way of life at Panserve. We have a fun, relaxed and family-like atmosphere and our busy kitchens are a real social hub in the heart of Hove.

Inclusiveness is a key part of the Company’s DNA. We’re continually working to ensure that people from all walks of life feel comfortable here, bring their personalities to work and thrive. We believe that by putting together people from very diverse backgrounds and with different life experiences, we can build a creative environment that fosters innovation and enables us to find the best solutions for our customers. Our employees are a diverse mix of people, making our office a vibrant and exciting place to work. We currently have employees from 17 nationalities working in Panserve Limited’s head office in Hove.

We believe that great work should be recognised and fairly rewarded. We will challenge you to do your best every day. In exchange, you will be given a competitive salary and great benefits. The more you achieve, the more you will earn. Specific benefits that form part of the employee’s benefit package are tailored to individual job roles. Some of the benefits available include:

  • Discretionary bonus scheme based on individual performance, up to 15% of the basic salary (selected departments)
  • Pension Scheme
  • Free parking
  • Referral bonus
  • Season Ticket Loan
  • Childcare Vouchers Scheme
  • Bike Scheme
  • Mobile Scheme
  • Computer Scheme
  • Eye Care Vouchers
  • Flexi hours (selected departments)
  • Holiday entitlement above the statutory minimum
  • Paid sick leave above statutory minimum
  • Company social events
  • VIP experiences at high profile football clubs
  • Legal Services
  • Next Jump Scheme offering discounts on everyday shopping

In addition, Senior Managers may be entitled to the following:

  • Discretionary bonus scheme based on individual performance, up to 25% of the basic salary (depending on the role)
  • Discretionary bonus based on Company’s performance (depending on the role)
  • Portfolio of flexible benefits

meet our team in hove

We have recently moved into a shiny new office, so that all our teams can work together under one roof. Currently, our Hove office houses approximately 160 employees, including:

Marathonbet products and services

Sports book

Many sports, hundreds of matches, thousands of markets. Also lotteries and special markets, for example who will be the next James Bond? Or who will win the latest reality TV show?

Live in-play betting and live statistics

Live betting while the match/ tournament takes place. Lots of markets available including who will win the next point or score the next goal? Many with live TV feeds and live match stats.

Toto

Accumulator pool betting.

Mobile

Bet via the Marathonbet app. Available for iPhone, iPad and Android devices.

Software

Affiliate and customer relationship management systems.

Marathonbet partners

In 2013, Marathonbet made its first move in sponsorship by orchestrating a principle partnership agreement with Fulham FC. The two-year deal was a club record for the Whites. Soon after, Marathonbet teamed up with Ukrainian Premier League side Dynamo Kyiv, with the company logo appearing on the back of the club’s shirts.

Following the success of these collaborations, Panserve’s Marketing team helped engineer further deals for Marathonbet in 2014, including partnerships with Hibernian, Tottenham Hotspur, West Ham United and Derby County. More recently, Panserve’s employees aided Marathonbet in extending its sponsorship portfolio even further, by securing betting partnerships with five-time European Cup winners Liverpool Football Club and 20-time champions of England, Manchester United.

What our people say

Niall, Senior Social Media Executive

“Working at Panserve has allowed me to grow in an exciting company and industry. During my time here, I’ve worked closely with Premier League clubs, players and managers, while creating engaging content with them, as well as developing our social media channels. The opportunities I have been given are unique and hugely rewarding.”

Tatjana, Customer Service Agent

“As a Customer Service Agent, my job is to solve customer issues via chat, phone or email in a polite and professional manner. I speak to clients from all over the world every day and I represent the brand. I joined Panserve recently without much knowledge of the industry, but the support you receive as a new employee is great. At first, it seems like there is a lot of information to take in, but the constant and instant help from colleagues and team leaders makes it easy to learn. The training programme is very comprehensive and well organised and after six months in my role, I have the skills and knowledge to fully contribute to my team. My job is very varied and interesting and I feel valued and appreciated at Panserve.”

German, IT Support Analyst

“Panserve has invested in my professional development and has given me an opportunity to enjoy an interesting job. The atmosphere in Panserve’s head office is great and everyone is friendly and supportive, which is very important to me. People genuinely get on well with each other and we often socialise after work. The Company also organises various activities on a regular basis, which is a great way to mingle with people from other departments.”

Christian, Head of R&D Gaming

“It’s great to work for a Company where you are empowered to develop your ideas and offered support and encouragement from senior management. The Company is very ambitious. It backs us to continuously explore new prospects and opportunities. As an employee of Panserve, I feel like I am part of this exciting journey.”

Alina, Customer Service Manager

“Panserve is a delightful place to work. All employees are valued and given a chance to make a meaningful contribution. Working for Panserve gave me an opportunity to grow, improve and be recognised.”

Devon, Customer Service Team Leader

“In my role as Customer Services Agent, my main task is to assist customers with their queries and advise them on our products. It is a very busy environment and you need to be able to multitask if you want to succeed. It also helps if you have an interest in sports, because once you join the team, you will need to be aware of the key sporting events. My job is challenging and very exciting and I love my team. We spend a lot of time together and my team is like my second family. I particularly like our days out at the local sports games. “

Kamilla, Procurement Officer

“Panserve offers excellent opportunities for staff and is a wonderful company to work for! Our offices are located only a few minutes’ walk away from St Ann’s Wells Gardens and I often pop out at lunchtime to grab my lunch in the lovely surroundings of the park. We’ve just moved to a new office with fantastic facilities and I like the free, secure parking, which is available to all staff. I no longer need to worry about finding a parking space in the morning. We have a busy social calendar and celebrate birthdays and other occasions together. The key thing for me, though, is that the Company encourages everyone to develop their skills. A number of my colleagues have benefitted from professional courses that Panserve has supported.”

Iuliia, Payments & Fraud QA & PP Analyst

“I really enjoy working in my team. There’s a lot of friendly competition, but also plenty of office banter. If you’re stuck, you can be certain that someone will take the time from their busy schedule to help you out and share their knowledge with you. I’ve learnt a lot from my more experienced colleagues and I’ve never felt that I was thrown into the deep waters”.

Ade, Training Manager

“There are a thousand and one companies where, if you have an idea and say “I could do that”, you will be told that maybe six months down the line it’s something that could be discussed further. Panserve is the kind of company that responds with – “Prove it – we’ll support you”. It’s easy going to work every day for a company full of great people, where you are encouraged to think outside of the parallelogram!”

Jenny Stevens, Head of Group HR

“A culturally diverse, fast-paced, supportive, environment is awaiting friendly, flexible and innovative people. Since my employment with Panserve, I have seen lots of hardworking employees gain internal promotion securing our strength and resources, rewarding skills and knowledge. Our Leadership Development Program is excellent for new and existing managers and we have added some additional modules which are suitable and open to all of our employees. HR is at the heart of the business our role to encourage the employees and management to communicate effectively, to manage processes, to develop and coach, to support and reassure. Any company with a strong people culture, respects and values their staff. This is what Panserve does.”